--- title: "Pet Sitting Policies | Megan's Pet Sitting Charlottesville" canonical: "https://meganspetsitting.com/charlottesville-pet-sitting-policies/" token_estimate: 1500 business: "Megan's Pet Sitting" location: "Charlottesville, Virginia" --- # Policies, Safety & Pet Care Information Clear expectations help create safe, comfortable, and reliable visits for pets, owners, and everyone involved. Please review these pet sitting policies before booking so you know what to expect regarding scheduling, payment, cancellations, safety, emergency care, and service requirements. ## Important Things to Know Before Booking These highlights cover some of the most common questions regarding scheduling, safety, pet requirements, and services. ### Complimentary Meet & Greets Initial meet and greets are complimentary and help review routines, medications, home details, and care expectations. ### Dog Size Limit Dog services are best suited for smaller to medium-sized dogs with manageable leash behavior and moderate energy levels. Services may not be available for very large, highly reactive, or difficult-to-control dogs. ### Vaccinations Required Pets must be current on vaccinations and free from contagious illnesses for the safety of all animals. ### No Aggressive Pets Services are not provided for pets displaying behaviors such as biting, lunging, or intent to attack. ### 12-Hour Cancellation Notice Cancellations made with less than 12 hours notice may be subject to a cancellation fee. ### Medication Support Available Medication administration is available for many pets, including pills, liquids, insulin, and topical medications. ## Pet Sitting Terms & Service Policies ### Services Provided Megan's Pet Sitting provides in-home pet care services including pet sitting visits, feeding, fresh water, litter or habitat care, dog walks or potty breaks, medication administration, and basic household tasks when arranged in advance. All services are subject to availability and must be scheduled in advance. ### Pet Requirements Pets must be current on vaccinations, free from contagious illnesses, and safe to handle during visits. Dog services are best suited for smaller to medium-sized dogs with manageable leash behavior and moderate energy levels. Services may not be available for very large, highly reactive, or difficult-to-control dogs. ### Booking & Payment Services must be booked in advance, and a deposit may be required to secure scheduled visits. Payment is due at the time of service or as agreed upon during booking. Accepted payment methods include cash, check, Venmo, PayPal, Cash App, and Zelle. ### Keys & Access Clients are encouraged to provide keys during the complimentary meet and greet or use a lockbox when possible. A $20 key pickup or key drop-off fee may apply when a separate trip is required to collect or return keys outside of scheduled visits. Exceptions may be made for apartment buildings or homes where key fobs, access systems, or building rules make other arrangements difficult. ### Cancellations & Refunds Cancellations must be made at least 12 hours in advance. Cancellations made with less notice may incur a cancellation fee. Refunds are provided at Megan's Pet Sitting's discretion and may be subject to a cancellation fee. ### Safety & Conduct For the safety of pets, people, and the home environment, Megan's Pet Sitting reserves the right to refuse service if a pet displays aggressive behavior or poses a safety risk. This includes behaviors such as biting, lunging, or jumping at people with intent to attack. ### Liability Megan's Pet Sitting takes reasonable precautions to support each pet's safety and well-being during visits. Pet owners remain responsible for their pet's health, behavior, property damage, and any risks related to pre-existing medical conditions or household hazards. ### Emergency Care In the event of a medical emergency, Megan's Pet Sitting will make every effort to contact the owner immediately and follow emergency instructions. If the owner cannot be reached and veterinary care appears necessary, Megan's Pet Sitting may seek veterinary care for the pet at the owner's expense. ### Privacy Client information, including contact details, home access information, and pet care instructions, is kept confidential and will not be shared without consent except as required by law. ### Changes to Policies These policies may be updated as needed. Clients will be notified of significant changes prior to future scheduled services when applicable. ### Acknowledgement By booking services with Megan's Pet Sitting, clients acknowledge that they have read, understood, and agree to these pet care policies and service terms. ## Calm, Responsible Support if Something Unexpected Happens While most visits are routine, pets can sometimes experience unexpected illness, behavior changes, or medical concerns while their owners are away. If something seems wrong, Megan's Pet Sitting will contact the owner as soon as possible, follow emergency instructions, and help coordinate veterinary care if needed. Clear emergency contacts, veterinary information, medication instructions, and medical history help ensure the pet can receive the right support quickly. ## Helpful Emergency Information - Preferred veterinary clinic - Emergency vet contact information - Medication instructions - Known medical conditions - Emergency contact person - Authorization preferences for urgent care ## Questions Before Booking? If you have questions about scheduling, pet requirements, medication needs, safety policies, or whether Megan's Pet Sitting is the right fit for your pets, reach out before booking. ## Contact Call or text: 434-987-4790 Email: MegansPetSitting@proton.me ## Main Website https://meganspetsitting.com/ ## Human-Readable Page https://meganspetsitting.com/charlottesville-pet-sitting-policies/